Reference

Terms & Conditions For Your Account

lobi 89 Terms & Conditions explain how you open, use and protect your account, including wallet checks through DANA, OVO, GoPay and QRIS.

Clear account rulesWallet status checksIndonesia access wordingPhone verification
lobi 89 Terms & Conditions For Your Account
HELP WITH TERMS

Where To Ask About Account Rules

A clear contact path matters when a term affects your account or wallet status.

Account access If phone verification or sign-in does not progress, use the contact option shown after…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and visible status…
Policy request You can ask for the current Terms & Conditions, a plain explanation of a…
DATA AND ACCESS

How We Apply These Rules

The policy is easier to use when each rule connects to a visible account step.

Account details

We use the details you provide during registration to create and verify the account.

Cookies

Cookies and similar browser storage may keep your session active and remember essential account settings.

Security steps

Your password, phone verification and wallet references work together in account checks.

Transaction records

We retain the account and transaction details needed to reconcile DANA, OVO, GoPay, QRIS, virtual account and bank transfer requests.

Policy versions

The wording accepted during an account action matters because it identifies the terms connected to that action.

Change requests

To request a correction, send the account detail concerned and the reason through our contact route.

Terms & Conditions Questions Answered

These Terms & Conditions questions cover the account decisions you are most likely to make before joining lobi 89. We explain what acceptance means, how local access wording works, what happens when a wallet status needs checking and how to request help. If your situation is not listed, use the contact option shown in your account and include the relevant reference without sharing your password.

You can read the current Terms & Conditions on this page and during the registration flow before acceptance. Check the wording again when an updated prompt appears, particularly before confirming phone verification or making a DANA, OVO, GoPay or QRIS transaction.

Acceptance confirms that you have read the account, wallet, security and access rules shown for your action. It does not remove your right to ask about a clause. Keep the accepted wording and contact us if a term is unclear.

Access and eligibility depends on local law, the account checks shown to you and any applicable restriction in your region. If a notice affects your account, read it before continuing and ask support to explain the relevant policy path.

A payment reference helps us match a DANA, OVO, GoPay, QRIS, virtual account or bank transfer status to the correct account. We may request clarification before processing an account action, but you should never send your password.

Yes. Use the contact option shown in your account and identify the detail that needs correction. We may ask for phone verification or another account check before changing information, especially when the requested change affects a wallet or withdrawal record.

You may be unable to continue with the action covered by the new wording until you decide whether to accept it. Existing records remain connected to the policy version accepted at the relevant time, subject to applicable law.

Use the contact route displayed after login and include your account identifier, the clause or notice involved and any relevant transaction reference. Do not include your password or full security code; we will direct the request to the appropriate account support path.