Reference

Legal terms for your lobi 89 account

lobi 89 Legal terms set out how your account access, wallet records and policy requests are handled in Indonesia.

Local-law accessPhone verificationPolicy request pathWallet record clarity
lobi 89 Legal terms for your lobi 89 account
CONTACT THE POLICY TEAM

Three routes for Legal account help

A clear contact route helps when a Legal question affects your account, wallet status or access decision.

Account access If your Legal question concerns phone verification, an unavailable feature or a local-law message…
Wallet records For a DANA, OVO, GoPay, QRIS, virtual account or bank transfer query, use the…
Policy requests To ask about a Legal term, request a copy of account data or seek…
RECORDS AND ACCOUNT CONTROL

How we handle six Legal details

Legal handling is practical at the account level: we use the details needed to create access, verify ownership, process wallet records and respond to policy requests.

Data handling

We use registration details, phone verification results and transaction references for account administration and policy checks.

Cookies

Cookies can support the Legal account path by keeping your selected region, session state and policy acknowledgement available while you…

Account security

Phone verification connects account access to the number submitted during registration.

Record retention

We retain account, verification and wallet records for the period needed to administer the account, address disputes and meet applicable…

Policy contact

Questions about terms, account access or local-law conditions should go through the policy contact route linked in your account.

Change requests

You can ask us to correct inaccurate account details or explain how a record is used.

Seven answers about lobi 89 Legal

These Legal answers address the account questions you are most likely to have before opening access from Indonesia. Read the account terms shown at registration as well, because local-law conditions and available wallet routes can depend on your location and account status.

lobi 89 Legal covers account access conditions, phone verification, wallet records, policy requests, cookies, account security and retention. It also explains how to contact us when a notice affects your account. Access depends on local law, so check the terms shown for your location before continuing.

Access depends on local law and your location. We do not ask you to bypass a local restriction or an account notice. Enter accurate details, complete phone verification and read the terms displayed for your account. If the status is unclear, contact us through the policy route.

Legal account handling links DANA and QRIS records to the account used for the transaction. Keep the receipt reference, wallet status and account phone number available if you ask for help. Never send a wallet password or one-time code in a support request.

Use the policy contact route shown inside your account and state which detail is inaccurate or which change you want. We may verify ownership before editing the record. For a faster check, include your registered phone number and the exact account notice involved.

Cookies can keep your session, selected region and policy acknowledgement available while you move through the account pages. Browser controls let you change cookie settings. If you block required cookies, sign-in or the display of Legal notices may not work as expected.

We keep account, verification and wallet records for the period needed to administer access, address disputes and meet applicable Legal duties. You can ask how a record is used or request a change, but removal may not apply where retention remains necessary.

Start with the policy contact route in your account and quote the notice exactly as shown. If it concerns DANA, OVO, GoPay, QRIS, a virtual account or bank transfer, include the transaction reference. We will use the account record to direct your request.